Q: How do I register for web hosting services?

A: Just fill the Sign Up form.

Q: How do I make the payment if the credit card details aren't requested in the Sign Up form?

A: The payment is made after your account is set up and working, and only after you are happy with all the details.

Q: I transferred my domain to you, but I still can't see it, have I done anything wrong?

A: It takes up to 72 hours for the domain to be transferred, so it is possible that it hasn't been yet updated at your Internet provider.

Q: I can't find my site in search engines. Why?

A: After we submit your site to major search engines it takes up to 1 month for search engines to index your site. If even after 1 month it is still not visible in search engines - something is wrong with your web site. The most probable is the incorrect or lack of meta tags. Or even abusive use of them that is conceived by some search engines as spam. We can improve metatags on your website for as low as $15 per page + $100 for marketing research.

Q: Do you really assure our sites running 99.7% of time?
A: Yes we do. All our servers have APC or Liebert UPS backup, as well as diesel generators so we can ensure your site never goes down. The facility has excellent security, to prevent unauthorized entry, the latest fire protection system, and industrial air conditioning. As you can see we take every measure possible to assure your site or server will stay up and running with Royal Web Hosting.

Q: What is SSL?
A: SSL is an abbreviation from Secure Sockets Layer. SSL provide a means for submitting encrypted data via the web. SSL works based upon a public key / certificate system. As data is transmitted it is encrypted into 40 bit encryption and the web server then decrypts the data once it is transmitted. In the rare occasion that the data was stolen during the transmission process the only data that they would be would be encrypted which means that viewing it would show nothing but letters, numbers, and symbols randomly mixed.